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Privacy Policy

Last updated: May 1, 2025

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This Privacy Policy explains how Future Focus Education ("we", "us", or "our") collects, uses, and protects personal data. We are registered in the United Kingdom as a sole trader business and provide educational services to students and families worldwide. This policy applies to all personal data we collect from users of our website (https://futurefocusedu.co.uk) and our services.

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1. Who We Are 

Future Focus Education (sole trader Jelena Carter)
Registered Address: 207 Potter Field CM17 9DE, Harlow, UK
Email: info@futurefocusedu.co.uk
Phone: +447712643992
Data Controller under UK GDPR and EU GDPR (for EU users)

 

 

2. What Personal Data We Collect 

We may collect:

  • Full name, email, phone number

  • Country of residence and nationality

  • Age, gender, date of birth

  • Educational background and goals

  • Billing information (e.g., invoices, transaction IDs)

  • IP address, device/browser info, and cookies

  • Communications with us (email, forms, support tickets)

We collect this data:

  • When you fill out a form or contact us

  • When you register for a course or consultation

  • When you use our website

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3. Legal Bases for Processing 

We process personal data based on:

  • Contractual necessity (to provide our services)

  • Legitimate interests (e.g., improving services, fraud prevention)

  • Consent (e.g., for marketing emails)

  • Legal obligations (e.g., tax, regulatory)

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4. How We Use Your Data

  • To deliver and manage educational services

  • To communicate with you about services or support

  • To match students with suitable teachers, consultants or mentors

  • To process payments and invoices

  • To improve website and user experience

  • To send marketing updates (if you consent)

  • To comply with legal obligations

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5. Sharing Your Data 

We may share data with:

  • Staff, consultants, and tutors (as needed)

  • Third-party services for hosting, analytics (e.g., Google, Stripe)

  • Regulatory or legal authorities (if required by law)

We do not sell or rent your personal data.
Data is shared under data processing agreements with adequate safeguards.

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6. International Transfers 

We may store or process your data outside the UK/EU (e.g., cloud providers).
When we do so, we ensure:

  • Adequacy decisions are in place (e.g., for EEA transfers)

  • Standard Contractual Clauses (SCCs) or equivalent safeguards are used

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7. Cookies and Tracking 

We use cookies and similar tools to:

  • Understand how you use our site

  • Improve performance

  • Support remarketing (e.g., Google, Facebook)

You can adjust cookie settings in your browser.

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8. Your Rights (GDPR & UK GDPR) 

You can:

  • Access your data

  • Request correction

  • Request deletion

  • Object to or limit processing

  • Request data portability

  • Withdraw consent (where applicable)

To exercise these rights, contact info@futurefocusedu.co.uk
You may also contact the UK ICO (https://ico.org.uk/) or your local EU authority.

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9. Data Retention 

We keep personal data only as long as necessary:

  • For service delivery

  • For legal or regulatory reasons

You may request deletion at any time (unless legally restricted).

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10. Security Measures 

We use:

  • Encrypted storage and SSL certificates

  • Role-based access control

  • Internal policies for data protection

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11. Changes to This Policy 

We update this Privacy Policy as needed.
Last modified: May 1, 2025
We will notify users of material changes.

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12. Contact
Future Focus Education (sole trader Jelena Carter)
Registered Address: 207 Potter Field CM17 9DE, Harlow, UK
Email: info@futurefocusedu.co.uk
Phone: +447712643992

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